User Agreement

Welcome to our website (hereinafter referred to as the “Website”). Before using the Website, please read the following User Agreement (hereinafter referred to as the “Agreement”). This Agreement governs all transactions between you and us and your use of the Website. By accessing or using the Website, you agree to comply with and be bound by the following terms and conditions. If you do not agree to any of the terms and conditions of this Agreement, please discontinue use of the Website immediately.

1. User Rights

You confirm that you are at least 18 years of age and have full legal capacity when using the Website. If you are under 18 years of age, please use the Website in the presence of your legal guardian.

You agree to comply with all applicable laws and regulations and not to engage in any illegal or unauthorized activity through the Website.

2. Account Registration and Management

To use some features of the Website, you must create an account. You must provide true, accurate and complete registration information and keep it up to date.

You must keep your account information, including your username and password, confidential. We are not responsible for the disclosure or unauthorized use of your account information.

If you notice any unusual or unauthorized use of your account, please notify us immediately.

3. Product Information and Purchasing

All product information on the Website (such as prices and availability) is based on the latest information and is subject to change. While we strive to ensure the accuracy of this information, we are not responsible for any losses resulting from inaccuracies.

You may purchase through the purchase function of the Website. All orders must be completed in accordance with the procedures provided and must be paid for using a payment method accepted by us.

We reserve the right to cancel an order at any time, especially if we discover inaccurate order details, a payment error or other legitimate reason.

4. Pricing and Payment

All product prices include VAT (if applicable) and related taxes. The exact amount will be determined on the order page.

We accept multiple payment methods, including credit cards and PayPal. Please ensure that you provide accurate payment details at checkout so that your order can be processed smoothly.

If you have any questions or concerns regarding the payment process, please contact our customer service immediately.

5. Shipping and Delivery

We will select the appropriate shipping method based on the shipping address provided. Shipping costs and estimated delivery times will be clearly displayed at checkout.

If there is any delay, damage or loss during the delivery, we will provide appropriate support and compensation plans based on the specific circumstances.

6. Return, Exchange and After-Sales Service

Return and exchange are offered in accordance with our return and exchange policy. For detailed return and exchange policy, please refer to the “Return and Exchange Policy” on the website.

If your product has quality problems or other eligible return and exchange conditions, we will provide after-sales service in accordance with the return and exchange process.

7. Intellectual Property

This website and all its contents (including but not limited to text, images, videos, trademarks, logos, software, etc.) are our property and are protected by applicable intellectual property laws. You may not reproduce, distribute or use the content on the website in any form without permission.

Signing this agreement does not constitute a transfer of intellectual property rights. All intellectual property rights belong to us or the relevant right holders.

8. Limitation of Liability

Although we are committed to providing you with high-quality products and services, we are not responsible for service interruptions, data loss, product delays, etc. caused by force majeure (such as natural disasters, war, emergencies, etc.) or acts of third parties.

9. Privacy

We are committed to protecting your information. All information provided on the website will be handled in accordance with our Privacy Policy. Please read and accept our Privacy Policy before using this website.

10. Amendments to the Agreement

We reserve the right to amend this Agreement at any time. The amended Agreements will be posted on this website and will take effect upon amendment. Your continued use of the Website constitutes your acceptance of the amended Agreement.

11. Contact Us

If you have any questions regarding the Agreement or need to contact customer service, please contact us using the following methods:

Customer Service Email: Carefulservice@hotmail.com

Customer Service WhatsApp: +44 7459161777